Verizon Authorized Retailer, TCC in Sterling, IL Closed now

Reviews about Verizon Authorized Retailer, TCC

• ★ ☆ ☆ ☆ ☆

  October 19, 2019, by David Stecker
  This store is horrible. I have only had one person be kind to me there and I won't name her so that it won't cause her problems because I believe that low of them. I walked into their store looking for employment and was treated with the highest level of disrespect by their manager. Then my wife and I went there putting my experience behind us to give them our business. Not only did the woman that "helped" us argue with her us, she also spoke down to me about the device that we were bringing in as well as allowing me to walk out the door over a Sim fee. Letting a new line walk out the door over ten dollars is not acceptable in business. Not providing the customer with the plan information they are asking for is also not acceptable. Treating the customer like they are idiots because they know the amount of data they want is also unacceptable. It took me five minutes to walk out the door and go to Dixon. I spent ten minutes at the CORPORATE store and was treated like I was a valued customer. Do not provide business to this store. They are rude, do not value you as a customer, and are undeserving of your business. Should be zero stars but Google won't let me rank that low. TCC where I'm from treats you with respect, however this store does not embody the values I have know this indirect to hold.